We’re Here to Help You 24/7
At Earn PKR, your experience is our priority. Whether you have a question about our games, need assistance with your account, or want to provide feedback, our dedicated support team is ready to assist you around the clock.
📞 Get in Touch
Primary Contact Method:
📧 Email Support: kareemshafa187@gmail.com
For the fastest response, please use this email for all inquiries.
What to Include in Your Email:
- Your registered username
- A clear subject line (e.g., “Withdrawal Inquiry” or “Game Issue”)
- Detailed description of your concern
- Any relevant screenshots (if applicable)
⏰ Our Response Commitment
- General Inquiries: Within 6 hours
- Account/Technical Issues: Within 4 hours
- Payment-Related Queries: Within 3 hours
- Urgent Matters: We prioritize security and payment issues 24/7
Note: Response times may vary during peak hours, but we strive to address all concerns promptly.
🔐 Support Categories
1. Account & Security
- Account verification
- Login issues
- Password reset
- Security concerns
2. Payments & Withdrawals
- Deposit inquiries
- Withdrawal processing
- Transaction history
- Bonus claims
3. Game Assistance
- Game rules clarification
- Technical game issues
- Fair play questions
- Game suggestions
4. Responsible Gaming
- Self-exclusion requests
- Deposit limit adjustments
- Support resources
- Policy questions
📋 Before Contacting Us
Quick Solutions:
- Check our FAQ section (available in the website footer)
- Verify your internet connection if experiencing game issues
- Clear your browser cache for technical problems
- Check your spam folder for missing emails from us
⚠️ Important Security Notice
Earn PKR will NEVER:
- Ask for your password via email
- Request payment via personal channels
- Contact you through unofficial social media accounts
- Ask for sensitive information via chat apps
Official communication only comes from @earnpkr.com.pk or kareemshafa187@gmail.com emails.
📍 Operating Hours & Service
- Service: 24 hours a day, 7 days a week
- Support Languages: English, Urdu
- Platform: earnpkr.com.pk exclusively
- Location: Serving players across Pakistan
📝 Feedback & Suggestions
We continuously strive to improve your gaming experience. Your feedback is invaluable to us. Whether it’s about:
- New games you’d like to see
- Platform improvements
- Customer service experience
- General suggestions
Please share your thoughts at: kareemshafa187@gmail.com
Subject: “Feedback – [Your Topic]”
🚨 Emergency Responsible Gaming Contact
If you need immediate assistance with gambling control:
- Pakistan Association for Mental Health: [Local helpline]
- Gamblers Anonymous: Available internationally
- Self-Exclusion Tool: Available in your account settings
We Value Your Trust
Earn PKR is committed to providing transparent, timely, and helpful support to all our players. Your satisfaction and security are paramount to us.
Contact us today – we’re here to ensure your Earn PKR experience remains exceptional.
© 2024 earnpkr.com.pk. All rights reserved. Must be 18+ to play. Please gamble responsibly.